Owners of Western Digital My Book Live drives were advised to unplug them from the Internet today because some users woke up to find that their previously full data drives looked empty, and users went to the company’s support forum Report issue.
If the data loss is not enough, My Book Live owners also report that their password no longer opens the drive’s management console, and some users also report that the default administrator password is no longer valid. A user reported that a message in the GUI “says that today is a’factory reset'”. My Book Live and My Book Live Duo are older products that Western Digital no longer supports, but they are obviously still used as backup solutions by many people.
Jun 23 15:14:05 MyBookLive factoryRestore.sh: begin script: Jun 23 15:14:05 MyBookLive shutdown: shutting down for system reboot Jun 23 16:02:26 MyBookLive S15mountDataVolume.sh: begin script: start Jun 23 16:02:29 MyBookLive _: pkg: wd-nas Jun 23 16:02:30 MyBookLive _: pkg: networking-general Jun 23 16:02:30 MyBookLive _: pkg: apache-php-webdav Jun 23 16:02:31 MyBookLive _: pkg: date-time Jun 23 16:02:31 MyBookLive _: pkg: alerts Jun 23 16:02:31 MyBookLive logger: hostname=MyBookLive Jun 23 16:02:32 MyBookLive _: pkg: admin-rest-api
Western Digital released The following statement On its support forum: “Western Digital has determined that certain My Book Live devices are compromised by malware. In some cases, this compromise resulted in a factory reset, which seemed to wipe all data on the device. My Book The Live device received the final firmware update in 2015. We understand that customer data is very important. At this time, we recommend that you disconnect My Book Live from the Internet to protect the data on the device. We are actively investigating and we will be available Provide an update on this thread at the time.”
In an email Ars TechnicaWestern Digital stated that the incident is “under active investigation” and that “we have no indication that Western Digital’s cloud services or systems have been compromised or compromised.”
My Book Live devices are an early form of “personal cloud” storage, with capacities ranging from 1 TB to 3 TB, and Duo models up to 8 TB. They are designed to plug into your home network via Ethernet, be accessible by any connected device, and can run automatic backups, DLNA streaming, and even iTunes media server. Duo devices can use RAID-1 for safer backup. They also provide secure remote access via the Internet.